Welcome...
Thanks for
visiting my site. I am a self-motivated and
customer-focused communications professional with experience in
internal and
marketing communications at both a tactical and strategic level. I have
worked in both the United Kingdom and
Australia – I am a dual citizen of both countries - now permanently in London. I am therefore looking for a role that
will
utilise my skills and challenge me. This could take the form of
permanent,
casual or contract work.
My traditional
areas of focus have been communications
activities in either a Financial Services or Information Technology
context, and I bring with
me a detailed understanding of both industries.
Recently I
have also become interested in the emerging field of Customer
Experience. This area essentially considers two things: firstly, how to
accurately measure the customer’s attitudes towards an organisation;
and
secondly,
based on this measurement, what strategies can be implemented to
improve these attitudes.
I invite you
to look through this site to find out about my
skills and work experience using the navigation bar on the top
right-hand side. I’ve also included a portfolio of sample work which
shows how
I have used my skills and expertise to add value in a variety of
contexts.
If you have
any questions, or would like to
meet me, please
get in touch. My contact details
are at the bottom-left corner of each page.
For a
printable
copy of my of my curriculum vitae, click here.
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